UPDATE: Issues Reported Calling into Support from Australia and New Zealand

UPDATE: 21 NOV 2022 - 9:00am AEDT

We are continuing to work on this issue and another update will be released as soon as possible. 

Please raise a Chat with Support and request a call back should you be impacted by any down system issues.  Thank you for your patience.  

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UPDATE: 18 NOV 2022 - 3:35pm AEDT

We're working with our vendor on the toll-free numbers for Australia and New Zealand.  In the interim, if you have a down system or other urgent issue please submit a Chat with Support and request a call back. 

For similar emergencies outside of regular Support business hours, the following International number will work from either Australia or New Zealand: +18012235200 .  Once the Support Technician is on the line, please provide the best number in which to reach you and request that the technician call back.

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We are aware of issues dialing into Support from Australia and New Zealand.  If you were affected by this issue while trying to call in to create a case, please either reach out to Support via support@sirsidynix.com or via online chat.  Updates will be posted here.

Service: 
Phones
Type: 
Alert
Date: 
18 Nov 2022 - 1:08am UTC