Horizon - Notice of unscheduled reboot and performance slowdown

WHEN:  Thu, 20 Oct 2022 - 11:11 am MDT

DURATION:  01h:00 

WHAT:  Horizon SaaS system had a slowdown in performance. Issue has been resolved.

WHY:  Some servers had more load than usual. Some processes hung causing CPU slowdown. These processes were identified and terminated. Additional compute resources were added to the Horizon hosts.

IMPACT:  Process hung on the DEP server. The DEP server had to be rebooted

ACTION:  Please restart your DEP session to resume the automated process for tonight

Thank you,
SirsiDynix SaaS Team
saas@sirsidynix.com

Service: 
SaaS-Atlanta
Type: 
Info
Date: 
20 Oct 2022 - 5:20pm UTC