All Status Messages

Title System Type Date
Scheduled OS Updates and Security Patches BLUEcloud Analytics, BLUEcloud Core, BLUEcloud Mobile, CEP Maintenance 19 Jan 2023
BLUEcloud Commerce Issue Update BLUEcloud Core Info 11 Jan 2023
BLUEcloud Commerce Issues BLUEcloud Core Alert 10 Jan 2023
Atlanta - Horizon Citrix workspace "resource unavailable" errors SaaS-Atlanta Info 05 Jan 2023
BLUEcloud Mobile Issue in NOAM BLUEcloud Mobile Alert 03 Jan 2023
EU - EOS.Web Service Disruption - Resolved SaaS-EU Alert 24 Dec 2022
North America BLUEcloud Analytics Issue BLUEcloud Analytics Info 07 Dec 2022
Montreal SaaS Alert SaaS-Montreal Info 05 Dec 2022
North America BLUEcloud Analytics Issue BLUEcloud Analytics Info 02 Dec 2022
Montreal SaaS Alert SaaS-Montreal Alert 29 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 28 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 27 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 26 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 25 Nov 2022
GoDaddy service issue causing disruptions with some SirsiDynix web applications SaaS-EU Info 24 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 24 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 23 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 22 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 21 Nov 2022
NA1 Performance Problems BLUEcloud Core, BLUEcloud Mobile Info 21 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 20 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Update 19 Nov 2022
UPDATE: Issues Reported Calling into Support from Australia and New Zealand Phones Alert 18 Nov 2022
EOS.Web Scheduled Maintenance SaaS-EU Maintenance 14 Nov 2022
EOS.Web Scheduled Maintenance SaaS-EU Maintenance 09 Nov 2022
EOS.Web Scheduled Maintenance SaaS-EU Maintenance 08 Nov 2022
SaaS Enterprise outage SaaS-Atlanta Alert 04 Nov 2022
Horizon Disconnects SaaS-Atlanta Info 27 Oct 2022
Scheduled firewall maintenance SaaS-Montreal Maintenance 27 Oct 2022
EMEA SaaS Alert SaaS-EU Alert 22 Oct 2022
Montreal SaaS Alert SaaS-Montreal Alert 22 Oct 2022
Montreal SaaS Alert SaaS-Montreal Alert 21 Oct 2022
EMEA SaaS Alert SaaS-EU Alert 21 Oct 2022
Horizon - Notice of unscheduled reboot and performance slowdown SaaS-Atlanta Info 20 Oct 2022
Potential Network Issue SaaS-EU Alert 18 Oct 2022
Potential Network Issue SaaS-Montreal Alert 11 Oct 2022
Horizon ATL citrix SaaS-Atlanta Alert 04 Oct 2022
North America BLUEcloud Analytics Issue BLUEcloud Analytics Info 16 Sep 2022
Atlanta - Investigating reports of disconnects SaaS-Atlanta Info 13 Sep 2022
Scheduled Maintenance at UK Data Centre SaaS-EU Maintenance 12 Sep 2022
Scheduled Maintenance at Atlanta Data Center SaaS-Atlanta Maintenance 26 Aug 2022
Scheduled Maintenance at Atlanta Data Center SaaS-Atlanta Maintenance 26 Aug 2022
Atlanta - investigating booklist issues - Resolved SaaS-Atlanta Info 18 Aug 2022
Potential Network Latency SaaS-Montreal Info 23 Jul 2022
Firewall Maintenance SaaS-Montreal Maintenance 19 Jul 2022
Web Services issue on sdws07 SaaS-Atlanta Info 14 Jul 2022
Atlanta - Horizon login problems - Resolved SaaS-Atlanta Alert 23 Jun 2022
Possible Service Disruption BLUEcloud Mobile Info 21 Jun 2022
Network Maintenance Firewall updates SaaS-Atlanta Maintenance 21 Jun 2022
BCA down in EMEA - RESOLVED BLUEcloud Analytics Alert 20 Jun 2022
Montreal - Symphony Service Disruption - RESOLVED SaaS-Montreal Alert 17 Jun 2022
Enterprise / Discovery Functionality Disruption - Ended SaaS-Atlanta Info 16 Jun 2022
NOAM BLUEcloud Scheduled Maintenance BLUEcloud Analytics, BLUEcloud Core, BLUEcloud Mobile, CEP Info 16 Jun 2022
Network Maintenance SaaS-Melbourne Maintenance 16 Jun 2022
network maintenance SaaS-EU Maintenance 14 Jun 2022
Maintenance SaaS-Atlanta Maintenance 14 Jun 2022
Montreal - Investigating Network Latency - RESOLVED SaaS-Montreal Info 10 Jun 2022
Horizon Profiles issue SaaS-Atlanta Alert 31 May 2022
ATL Enterprise Issues SaaS-Atlanta Info 27 May 2022
NOAM BLUEcloud Service Outage BLUEcloud Analytics, BLUEcloud Core, BLUEcloud Mobile, CEP Alert 27 May 2022
Overdrive change to IP address - A response from SirsiDynix SaaS-Atlanta, SaaS-EU, SaaS-Melbourne , SaaS-Montreal, SaaS-Santiago, SaaS-Singapore Info 17 May 2022
Firewall Update SaaS-Montreal Maintenance 17 May 2022
Horizon login and profile issues - RESOLVED SaaS-Atlanta Info 09 May 2022
Brief network emergency maintenance tonight SaaS-Montreal Maintenance 26 Apr 2022
Reports of network connectivity issues in Montreal - RESOLVED SaaS-Montreal Alert 25 Apr 2022
Symphony Service Disruption - RESOLVED SaaS-Atlanta Info 15 Apr 2022
SDSC scheduled maintenance SDSC Maintenance 02 Apr 2022
NOAM BLUEcloud Service Outage BLUEcloud Analytics, BLUEcloud Core, BLUEcloud Mobile, CEP Alert 24 Mar 2022
North America BLUEcloud Analytics Issue BLUEcloud Analytics Info 22 Mar 2022
BLUEcloud Scheduled Maintenance - Q1 BLUEcloud Analytics, BLUEcloud Core Maintenance 09 Mar 2022
North America BLUEcloud Analytics Issue BLUEcloud Analytics Info 07 Mar 2022
Melbourne Network Disruption SaaS-Melbourne Update 02 Mar 2022
APAC BLUEcloud BLUEcloud Core Alert 02 Mar 2022
APAC BcAnalytics BLUEcloud Analytics Alert 02 Mar 2022
Melbourne Network Disruption SaaS-Melbourne Alert 01 Mar 2022
Support phone numbers not working at the moment Phones Alert 26 Feb 2022
BLUEcloud CEP Upgrade BLUEcloud Core Maintenance 24 Feb 2022
Le déménagement du centre de données de Montréal est en cours. SaaS-Montreal Maintenance 20 Feb 2022
Montreal Data Center Move Underway SaaS-Montreal Maintenance 20 Feb 2022
Montreal Data Center Move Underway SaaS-Montreal Maintenance 19 Feb 2022
Le déménagement du centre de données de Montréal est en cours. SaaS-Montreal Maintenance 19 Feb 2022
Montreal Data Center Move Scheduled SaaS-Montreal Maintenance 18 Feb 2022
SirsiDynix Support Center (SDSC) is Back Online SDSC Update 17 Feb 2022
RESOLVED: Investigating Server Issue in APAC SaaS-Melbourne Update 11 Feb 2022
NA1 Service Disruption (Resolved) BLUEcloud Core Info 10 Feb 2022